Troubleshooting Clothes Washers
Washer
Safety Tip
Before making repairs, pull the plug and turn off the faucets.
Note: Appliance models vary;
see your owner's manual for information specific to your washer.
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When
your washer doesn't work
Check for:
- Proper power supply.
- Unplugged or defective cord.
- Blown fuse or circuit breaker.
- Kinked water supply or drain hose.
Remedies:
- Repair power supply.
- Plug in or replace cord.
- Replace fuses or turn circuit breaker back on.
- Straighten the kink. If you can't, replace the hose.
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Washer
doesn't fill.
Check for:
- Blocked water inlet screens.
- Clogged filters.
- A kink in one of the hoses.
- Timer that is not set.
- Defective timer or temperature selector.
Remedies:
- Clean or replace water inlet screens./li>
- Check the inlet hose filters and clean them.
- Straighten the water supply hoses./li>
- Turn the timer slightly or press the buttons firmly.
- Replace timer or temperature selector. *
* Problem is best left to a professional
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Oversudsing
Oversudsing causes leaks and blocks drains. To reduce the suds, pour
1/2 cup white vinegar mixed with some cold water into the washer. Next
time, use less detergent (try low-suds type).
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Water
temperature not right?
Be sure the faucets are fully open, screens in the water inlet valve
or hoses aren't clogged, and there's lot's of hot water.
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Washer
won't spin or begins to vibrate
The wash load may be too large or out of balance. Try removing some of
the items or redistribute the load.
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Washer
doesn't agitate
Check for:
- Loose or broken drive belt.
- Defective agitator solenoid.
Remedies:
- Tighten or replace belt.
- Replace agitator solenoid. *
* Problem is best left to a professional
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Washer
doesn't spin
Check for:
- Loose or broken drive belt.
- Defective lid safety switch, timer, or spin solenoid.
Remedies:
- Tighten or replace belt.
- Replace switch, timer, or spin solenoid. *
* Problem is best left to a professional
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Washer
doesn't drain
Check for:
- Jammed or defective drain pump.
Remedies:
- Clear jam.
- Replace pump. *
* Problem is best left to a professional
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Washer
vibrates excessively
Check for:
- Machine or load in machine isn't level.
- Defective snubber.
- Loose basket./li>
- Worn basket support.
Remedies:
- Adjust leveling feet or load in machine.
- Repair or replace snubber. *
- Tighten basket hold-down nut.
- Replace support. *
* Problem is best left to a professional
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Washer
doesn't shut off
Check for:
- Disconnected air hose.
- Defective water inlet valve.
Remedies:
- Reconnect hose to water level switch.
- Replace water inlet valve. *
* Problem is best left to a professional
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Washer
fills but motor doesn't start
Check for:
- If motor hums, jammed drain pump or defective motor.
- Tripped or defective overload protector.
Remedies:
- Unjam pump.
- Replace motor if defective. *
- Reduce wash load.
- Let protector reset and replace if defective. *
* Problem is best left to a professional
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The
water doesn't stop running.
Check for:
- Disconnected overflow switch.
- Disconnected hose.
- Defective overflow switch.
- Defective timer.
- Damaged mixing valve.
Remedies:
- Replace the water hose.
- Check the switch and replace it.
- Replace the timer.
- Replace the valve.
- Call a qualified contractor.
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The
tub fills with water but the machine doesn't run
Check for:
- Tripped lid safety switch.
- Too much laundry in the tub.
- Defective motor.
- Defective timer.
Remedies:
- Make sure the lid is closed.
- Check the switch.
- Take some things out and wait 15 minutes for the motor to reset.
- Call a qualified contractor.
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The
motor runs but the machine doesn't agitate or spin
Check for:
- Loose or broken drive belt.
- Broken gears or transmission.
Remedies:
- Tighten the belt or replace it.
- Call a qualified contractor.
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Washer
leaks
Check for:
- Loose hose connection.
- Defective hoses.
- Damaged gaskets.
- Defective mixing valve.
- Damaged pump.
- Defective overflow switch or sensor.
Remedies:
- Check and tighten the connection.
- Replace the hose.
- Check the gaskets, then replace it if necessary.
- Check the valve for cracks, then replace if necessary.
- Check for defects and replace bad parts.
- Call a qualified contractor.
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Washer
won't drain.
Check for:
- A kink in the drain hose.
- The position of the drain hose is too high.
- Defective timer.
- Stuck drain pump.
Remedies:
- Straighten the hose.
- Make sure the hose is not emptying more than 3 feet above the floor.
- Replace the timer.
- Call a qualified contractor.
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The
water doesn't get hot enough
Check for:
- The water heater setting is too low.
- The water supply hoses are misconnected.
- Defective mixing valve.
- Defective timer.
Remedies:
- Reset the thermostat to 140 - 160 degrees F.
- Reverse the hose connection.
- Replace the defective valve.
- Replace the timer.
- Call a qualified contractor.
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Brings "Mom & Pop" Service To Online Shopping
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